Effective Date: August 18th, 2024

1. Introduction

Welcome to NextLevel Systems. We are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our CRM services. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1. Personal Information

We collect personal information that you provide directly to us when you:

Sign up for our CRM servicesCreate an accountSchedule a demo or consultationContact customer supportParticipate in surveys or feedback

Personal information may include your name, email address, phone number, business name, and any other details you provide.

2.2. Usage Data

We automatically collect information about your interactions with our CRM, such as:

IP addressBrowser type and versionPages visitedTime and date of visitsDevice information

2.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, track usage patterns, and improve our services. Cookies are small files placed on your device that help us remember your preferences and analyze site traffic.

3. How We Use Your Information

We use your personal information for various purposes, including:

• Providing and maintaining our CRM services

• Processing transactions and managing your account

• Communicating with you about updates, offers, and support

• Improving our services and developing new features

• Analyzing usage patterns to enhance user experience

• Complying with legal obligations

4. Data Sharing and Disclosure

4.1. Service Providers

We may share your information with third-party service providers who assist us in operating our CRM services, such as hosting providers, payment processors, and marketing partners. These providers are obligated to protect your data and use it only for the purposes we specify.

4.2. Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., to comply with a subpoena or other legal processes).

4.3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will notify you of any such changes and update this policy accordingly.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

• You have the right to:

• Access and update your personal information

• Request deletion of your data

• Opt-out of marketing communications

• Exercise other rights under applicable data protection laws

• To exercise these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

NextLevel Systems
Email: [email protected]
Phone: 855-483-0338

Thank you for using NextLevel Systems. We are dedicated to safeguarding your privacy and ensuring a secure experience.